Question 1

Inquires about the Middle Ages Location at the Syracuse Airport?

Accepted Answer

The Middle Ages locations at the Syracuse Airport are owned and operated by  Delaware North (the concession company who owns all the concessions at the airport).

If you need to contact them for any reason their phone number is: (315) 299-6974. We cannot help with copies of receipts or other issues.

Question 2

How does my band / a specific act get booked at middle ages?

Accepted Answer

Contact our music director Charley Orlando - email: charley.orlando@gmail.com

Question 3

Do you have food?

Accepted Answer

We do not have a kitchen but we do have an assortment of prepackaged chips and pretzels.

You are always welcome to bring in or order in any food you would like.

We also periodically host food trucks - check out the events page for a list. If you own a food truck and would like to serve at Middle Ages then contact questions@middleagesbrewing.com

Question 4

Can I get kegs from you?

Accepted Answer

Yes! We have many different kegs on hand (we stock 15.5 gallon kegs). Stop into the brewery and we would be happy to assist you.
 
If you would like smaller size kegs (5 gallons or 7.75 gallons) we fill those to order every Thursday morning. You can call 315-214-3716 during normal retail hours.
 
All kegs have a $30 deposit. Prices range based on beer and size of keg.

Question 5

When is your Anniversary Party?

Accepted Answer

Always the first Sunday of August.

Question 6

I purchased a concert ticket online and have not received it?

Accepted Answer

Tickets are emailed ~2 days before the concert. We can always check you in by name. Please email questions@middleagesbrewing.com if you would like to check on your ticket order.

Question 7

Where do I park?

Accepted Answer

We do not have dedicated off street parking but there is ample & free street parking located around the brewery. We are adjacent to two city parks & are outside of downtown.

Additionally, our friends at Visions Federal Credit Union and Syracuse Fire Department FCU allow our guests to use their lots when they are closed (after 5pm weekdays, anytime Saturday & Sunday) - do not block their drive up ATMs. Any improper or overnight parking may result in your vehicle being towed at your expense.

Question 8

Privacy Policy

Accepted Answer

Privacy Policy
Introduction
This Privacy Policy describes how Middle Ages Brewing Company ("we," "our," or "us") collects, uses, and protects your information when you visit our website.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information You Provide
You may voluntarily provide personal information, including:
Name
Email address
Phone number
Mailing address
Event inquiry details
Payment information (if applicable)
This information is typically collected when you:
Submit a contact form
Book an event
Purchase tickets
Join our email list
Complete forms on our website
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Time and date of visit
Referring website
This helps us improve our website and user experience.
How We Use Your Information
We may use your information to:
Respond to inquiries
Process event bookings and purchases
Send event updates and marketing emails
Improve our website and services
Maintain website security
Comply with legal obligations
Email Marketing
If you join our mailing list, we may send you:
Event announcements
Promotions
Brewery news
You can unsubscribe at any time by clicking the unsubscribe link in our emails.
Cookies and Tracking Technologies
Our website may use cookies to:
Improve functionality
Analyze website traffic
Enhance user experience
You can disable cookies in your browser settings if you prefer.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties only when necessary, such as:
Payment processors
Email marketing platforms
Website hosting providers
Event ticketing platforms
These providers are required to protect your information.
Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.
Your Rights
You may request to:
Access your personal information
Correct your information
Delete your information
To make a request, contact us using the information below.
Children's Privacy
Our website is not intended for individuals under the age of 21. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, please contact:
Middle Ages Brewing Company
120 Wilkinson Street
Syracuse, NY 13204
Email: questions@middleagesbrewing.com
Phone: 315-476-4250

Frequently asked questions